1. Scope of Policy
This Cancellation Policy applies to all furniture and home products, including related accessories, sold through the Partyperfectioneventsdecorllc website within the United States.
By browsing this website or placing an order, customers agree to comply with this policy.
2. Cancellation Before Shipment
Customers may request to cancel their order before the order has been shipped.
If the cancellation request is received and approved before shipment, Partyperfectioneventsdecorllc will cancel the order and issue a full refund to the original payment method within 2 business days.
No return process is required for orders successfully canceled before shipment.
3. Cancellation After Shipment
Once an order has been shipped, it cannot be canceled directly while in transit.
If customers wish to cancel an order after shipment, they must:
Receive the product first;
Contact Partyperfectioneventsdecorllc customer service within 14 days after delivery;
Return the product according to the return instructions provided by customer service.
Refunds will be processed after the returned product is received and inspected.
4. Return Conditions After Shipment
To qualify for a refund after shipment, returned products must meet the following conditions:
The product must be unused and in new condition;
The product must not have damage, stains, scratches, or signs of improper use;
All original packaging, accessories, and manuals must be included.
Products that do not meet these conditions may not qualify for a full refund.
5. Applicable Products
This policy applies to all furniture products and related accessories sold through Partyperfectioneventsdecorllc.
The policy does not apply to:
Customized products;
Made-to-order products after production begins;
Products damaged due to customer misuse or improper handling.
6. Cancellation and Return Request Process
Customers must submit a cancellation or return request by email:
Email: info@partyperfectioneventsdecorllc.com
Please include:
Order number;
Product details;
Reason for cancellation or return request;
Product photos if the item has already been delivered.
Partyperfectioneventsdecorllc will review the request and respond within 24 business hours.
7. Cancellation Confirmation
After receiving the request, Partyperfectioneventsdecorllc will confirm:
Whether the order can be canceled directly;
Whether a return is required;
The next steps for processing the refund.
Customers will receive confirmation by email.
8. Return Shipping Costs
Return shipping costs are fully covered by Partyperfectioneventsdecorllc and prepaid shipping labels will be provided. Customers are not required to pay any additional fees. The company ensures safe transportation and bears all associated costs.
9. Return Address
Customers must contact customer service before sending any return.
Approved returns should be shipped to:
51 TERRY AVE SOUTH, LEHIGH ACRES, FL 33976, United States
Customers should ensure products are securely packaged to prevent damage during transportation.
10. Refund Processing
After the returned product is received and inspected, Partyperfectioneventsdecorllc will process the refund within 2 business days.
Refunds will be issued using the original payment method.
11. Refund Amount
Approved refunds include:
Product purchase price;
Applicable sales tax.
12. Customer Support and Contact Information
For questions regarding cancellations or returns, please contact:
PARTY PERFECTION EVENTS & DECOR, LLC
Email: info@partyperfectioneventsdecorllc.com
Phone: +1 6025404805
Working Hours: Monday to Friday, 08:00–18:00 (Eastern Time)
Customer service will respond within 24 business hours.
13. Store Information
This website is owned and operated by:
PARTY PERFECTION EVENTS & DECOR, LLC
Company Name: PARTY PERFECTION EVENTS & DECOR, LLC
Address: 51 TERRY AVE SOUTH, LEHIGH ACRES, FL 33976, United States
EIN: 99-4004669
Phone: +1 6025404805
Email: info@partyperfectioneventsdecorllc.com
Opening Hours: Monday to Friday, 08:00–18:00 (Eastern Time)